Best practices

Atlas means easy access for clients, to different kinds of services that require an online interaction, through video-meetings, with a specialist.

Adding this type of service to your portfolio as a specialist, translates into more clients, more options, more flexibility. Also it implies new procedures and a minimum of training to ensure the highest possible degree of professionalism.

On privacy

Get the client’s approval on starting the meeting

Remind your client the durations and objectives of your meeting

The services provided on Atlashelp.ro must follow the same guidelines in offline

The video meeting and all of the files shared during the meeting are secured.

The right space

Ideally, for the online meeting, the specialist must ensure a private environment. Free of any distractions or possible interruptions that may hinder communication

We advise our specialists to use headphones and a microphone. This way they can create an even more secure a comfortable environment for their clients.

Adjust the brightness in the room

At the start of the meeting make sure that audio and video are working properly.

The right space

Ideally, for the online meeting, the specialist must ensure a private environment. Free of any distractions or possible interruptions that may hinder communication.

We advise our specialists to use headphones and a microphone. This way they can create an even more secure a comfortable environment for their clients.

Adjust the brightness in the room

At the start of the meeting make sure that audio and video are working properly

Minimum requirements

Laptop

Internet connection

Webcam & microphone

Know-how

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